Who sells to you in India
Purchases made in Indian rupees on Nerusalem are sold by:
Nerusalem India Private Limited
CIN: U63122KL2026PTC106030
GSTIN: 32AAMCN0401F1Z3
Registered office
7th Floor, Alapatt Heritage Building
Ernakulam College, Ernakulam
Kerala 682035, India
Email: info@nerusalem.com
Phone: +91 96451 91777
Website: nerusalem.com
What we sell, and who else sells here
Store. Official Nerusalem products and study materials, including university question banks. These are sold by Nerusalem India Private Limited.
Market and Exchange. When these sections are open, items there are sold by independent sellers. Each listing shows who the seller is. Nerusalem runs the marketplace and handles payment, but the seller is responsible for the item.
Prices, payment and invoices
Prices are shown in Indian rupees and include GST. There are no extra charges at checkout beyond what the price breakdown shows. Payments are processed securely by Razorpay; we never see or store your card details.
Every purchase gets a GST tax invoice, which you can download from your order. A refund gets a credit note.
Refunds and cancellations
Question banks. You can ask for a refund within 7 days of buying, from your order page. If you bought several semesters together, you can ask for just some of them back. After 7 days, the sale is final.
Other items. Refunds and returns follow the marketplace policies.
An approved refund goes back to the payment method you used, usually within 5 to 7 working days.
Grievance Officer
If something has gone wrong with a purchase, a refund or your account, write to our Grievance Officer:
Prince Thomas
Director, Nerusalem India Private Limited
7th Floor, Alapatt Heritage Building
Ernakulam College, Ernakulam
Kerala 682035, India
Email: info@nerusalem.com
Phone: +91 96451 91777
Please include your order number if you have one. We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.
University question banks
Our question banks are prepared by Nerusalem to help students study for their courses. Nerusalem is not affiliated with, endorsed by or sponsored by any university, including Rajiv Gandhi University of Health Sciences (RGUHS). A university’s name is used only to show which syllabus a question bank follows.