Help centre
How can we help?
Step-by-step help for members, organisations and sellers on Nerusalem.
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Members
Nursing students, nurses and healthcare professionals.
Create your account and sign inSign up, confirm your email, sign in, and reset a forgotten password.Build your profileThe three steps of your profile, and who sees each one.Get verifiedWhat to upload, how long it takes, and what the Verified badge does.Connect, follow and messageGrow your network, send messages, and block or report someone.Post and share in the feedWrite posts and articles, add photos, react, comment and report.Join Units and eventsFind a Unit, request to join, and register for events.Find and apply for jobsSearch nursing and healthcare jobs, apply, and track your applications.RGUHS Question Bank ProBuy the question bank, open it, see your access dates, and ask for a refund.Buy from the StoreCheckout, orders, downloads, refunds and problems with an order.Rewards, points and referralsHow you earn points, levels, the leaderboard and your referral code.Notifications, privacy and your accountNotification settings, account security, your data, and deleting your account.Courses and the LibraryTake courses, earn certificates, and read the Library.Stay safe: payments and scamsHow Nerusalem takes payments, and how to spot and report scams.
Organisations
Colleges, hospitals and associations.
Register your organisationSign up a hospital, clinic or college, and what happens while we check it.Your organisation dashboardSections, team roles and who can see what.Add and invite your teamAdd people to your directory, invite them, or import a spreadsheet.Post jobs and manage applicantsWrite a role, get it reviewed, and move candidates through your pipeline.Find professionals in the registrySearch professionals who have chosen to be found by employers.Units for your organisationCreate Units, manage members and categories, and post announcements and events.Teach and sell coursesBecome a course provider, build a course, and get paid.
Sellers
Businesses selling to healthcare workers.
Selling on Nerusalem: how it works todayWho can sell, what is open now, and what is coming.Set up your shopBusiness details, documents and the Vendor Agreement.How seller payouts workConnecting payouts, hold periods, new-seller reserve and minimum payouts.Orders, shipping, refunds and problemsFulfilling orders, auto-completion, reviews, refunds and disputes.Fees, coupons and listing rulesWhat Nerusalem charges, how coupons work, and what you cannot sell.