Your portal shows a setup checklist: complete your profile, upload documents, accept the agreement, get approved, connect payouts, then publish.
Business details
Under Business, enter your trading name, registered legal name, country, registered address, contact email and phone, registration number and tax ID.
Your country sets the country of your payout account, and it cannot be changed later. Check it before you connect payouts.
Documents
- Required: business registration, and an ID for the owner or a director.
- Optional: tax registration, a licence or certification, and other documents.
- Files can be PDF, DOC, DOCX, JPG or PNG. Add an expiry date if a document has one.
Documents are stored privately and never shown to buyers. Our team checks them against your registration number. We email you 30, 15 and 7 days before a document expires, and on the day.
Vendor Agreement
Accept the Vendor Agreement under Business, then Agreement. It renews every year. We remind you 30, 15 and 7 days before the renewal date, and on the day.
If you do not renew within 14 days of the renewal date, you stay approved but cannot publish new listings or take new orders until you press Renew agreement. Existing orders are not affected.
Your account
Under Account, update your name and phone, change your email or password, and choose whether you get marketing emails. Account and security emails always reach you.
Last updated 19 October 2026.